6c77 Privacy Policy — How We Handle Your Personal Data

1. Introduction

This Privacy Policy describes how 6c77 ("we", "us", "our") collects, uses, stores and protects the personal information of users ("you", "your") who access or use the 6c77 platform at 6c77.bet. This policy applies to all players based in Bangladesh, including residents of Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh and Cox's Bazar.

By registering an account on 6c77 or by continuing to use the platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree to this policy, you must not use the 6c77 platform.

2. Information We Collect

6c77 collects personal information that is necessary to provide you with a secure, functional and compliant gaming service. The categories of information we collect are set out below. We collect only what is necessary for the stated purposes and do not collect sensitive data beyond what is required for identity verification and responsible gaming compliance.

• Registration dataWhen you create a 6c77 account we collect your name, date of birth, email address, mobile number (used for bKash, Nagad or Rocket verification), and the preferred payment method you register with.
• Identity verification (KYC)To comply with anti-money-laundering obligations and to verify that you meet the 21+ age requirement, we may collect a copy of your national identity card, passport or driving licence, together with a proof-of-address document.
• Transaction dataWe record details of all deposits and withdrawals processed via bKash, Nagad, Rocket, Upay and bank transfer, including amounts, timestamps and reference numbers. This information is retained for financial audit and regulatory compliance purposes.
• Technical and usage dataWe automatically collect your IP address, device type, operating system, browser type, session duration, pages visited and game activity logs when you use 6c77. This data helps us detect fraud, maintain platform security and improve the user experience.
• Communications dataIf you contact 6c77 customer support via live chat or email, we retain a record of that correspondence. This helps us resolve disputes, improve our support service and maintain an audit trail for regulatory purposes.

3. How We Use Your Information

6c77 uses the personal data we collect for specific, lawful purposes only. We do not use your data for purposes beyond those listed below without first notifying you and, where required, obtaining your consent.

• Account managementTo create and manage your 6c77 account, verify your identity, process deposits and withdrawals, and provide customer support in relation to your account.
• Fraud prevention and complianceTo detect and prevent fraudulent transactions, money laundering, underage gaming and other prohibited activities, and to comply with applicable legal and regulatory obligations.
• Service improvementTo analyse usage patterns, identify technical issues, test new features and improve the overall 6c77 platform experience for Bangladesh players.
• Promotions and communicationsTo send you information about bonuses, promotions, and platform updates that are relevant to your account, where you have consented to receive such communications. You may opt out at any time by contacting support.

4. Legal Basis for Processing

6c77 processes your personal data on the following legal bases: (a) Contract — processing is necessary to perform the contract between you and 6c77, including providing gaming services, processing payments and managing your account; (b) Legal obligation — processing is necessary to comply with applicable laws, including anti-money-laundering regulations and age verification requirements; (c) Legitimate interests — processing is necessary for our legitimate interests in fraud prevention, platform security and service improvement, provided those interests are not overridden by your rights and interests.

Where we rely on consent as the legal basis for processing (for example, for sending promotional communications), you have the right to withdraw your consent at any time without affecting the lawfulness of processing that took place before withdrawal. To withdraw consent, contact our support team via live chat or email.

5. Sharing Your Information

6c77 does not sell, rent or trade your personal information to any third party. We share your data only in the limited circumstances described below, and only with parties who are contractually obligated to keep your data secure and to use it only for the specified purpose.

• Payment processorsWe share necessary transaction data with bKash, Nagad, Rocket, Upay and banking partners to process your deposits and withdrawals. These providers are bound by their own regulatory obligations and security standards.
• Game providersWhen you play games from Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe or other licensed providers, the relevant game session data is shared with that provider for the purpose of delivering and recording the game outcome fairly.
• Legal and regulatory authoritiesWhere required by law, we may disclose your personal data to law enforcement agencies or regulatory authorities. We will notify you of any such disclosure to the extent permitted by applicable law.

Our Privacy Commitments

6. Cookies and Tracking Technologies

6c77 uses cookies and similar tracking technologies to operate the platform correctly, remember your session preferences and analyse aggregate usage patterns. We use two categories of cookies: (a) Strictly necessary cookies — these are essential for the platform to function; they manage your login session, maintain your account security state and remember your preferred language setting. You cannot opt out of strictly necessary cookies while using the platform. (b) Analytics cookies — these help us understand how players interact with 6c77, which pages are most visited and where technical errors occur. Analytics data is collected in aggregate form and is not used to personally identify individual players.

We do not use advertising cookies, retargeting pixels or cross-site tracking technologies. 6c77 does not participate in any third-party advertising network that would place tracking technologies on your device without your explicit consent.

7. Data Retention

6c77 retains your personal data for as long as your account is active and for a period thereafter as required by applicable legal, regulatory and audit obligations. For most categories of personal data, the standard retention period is 5 years following the closure of your account, in line with standard financial record-keeping requirements applicable to gaming platforms operating in Bangladesh.

When your personal data is no longer required for the purposes for which it was collected, or when the applicable retention period has expired, 6c77 will securely delete or anonymise that data so that it can no longer be linked to you personally. If you would like more information about the specific retention period applicable to your data, please contact our support team.

8. Your Rights

As a 6c77 player you have the following rights in relation to your personal data. To exercise any of these rights, contact our customer support team via live chat on 6c77.bet or by email. We will respond to all requests within a reasonable timeframe and in any event within 30 days.

• Right of accessYou may request a copy of the personal data 6c77 holds about you, including what data we hold, why we hold it and how it is used.
• Right to rectificationYou may request that 6c77 correct any inaccurate or incomplete personal data held in your account without undue delay.
• Right to erasureIn certain circumstances you may request that 6c77 delete your personal data. This right is subject to our legal retention obligations — we cannot delete data we are legally required to retain for compliance purposes.
• Right to objectYou may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests, in which case we will balance your objection against our interests before deciding whether to continue.

To exercise any of the rights listed above, please contact our support team at [email protected] or via live chat. We do not charge a fee for processing rights requests and will respond within 30 days.

9. Security Measures

6c77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include SSL encryption for all data in transit, secure server infrastructure, access controls that restrict which staff members can view personal data, and regular security audits.

While 6c77 takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You also play an important role in keeping your account secure: use a strong, unique password for your 6c77 account, do not share your login credentials with anyone, and contact support immediately if you suspect unauthorised access to your account.

10. Third-Party Services

The 6c77 platform integrates third-party services including game providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming and Spribe) and payment processors (bKash, Nagad, Rocket, Upay). When you interact with these third-party services, your data may be processed by those providers in accordance with their own privacy policies. 6c77 is not responsible for the privacy practices of third-party providers, but we only partner with providers who maintain appropriate security standards.

11. Changes to This Privacy Policy

6c77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations or platform features. When we make material changes, we will notify registered users by email or by an in-platform notice before the changes take effect. The updated policy will always be accessible at 6c77.bet/privacy-policy. Your continued use of the platform after any update constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or to the personal data 6c77 holds about you, please contact our data support team via live chat on 6c77.bet or by email at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days. Support is available in English 24/7.